Now that you've ordered a PASS Card from American ExpressSM, simply provide your order information below and create a login. Your order number can be found on your
order confirmation e-mail.
For PASS Card questions or feedback call 1-877-405-7277
For questions about PASS from American ExpressSM please see our Cardmember Agreement and
Important Notice Concerning User Privacy.
Click here for information about addressing complaints regarding our money services business, lists of our money services business licenses and other disclosures.
You may also call 1-877-405-7277 to speak with a Customer Service Representative 24 hours a day, 7 days a week.